Frequently Asked Questions
Everything you need to know about your Nixon order
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-built watches are final sale and cannot be returned.
Do Nixon watches come with a warranty?
Yes, our watches are covered by a limited warranty against defects in materials and workmanship for a period of two years after purchase from an authorized dealer.
Can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment payments via Affirm or Klarna.
How do I care for my Nixon leather strap?
To maintain the quality of your leather strap, avoid exposure to water and direct sunlight for extended periods. Clean with a damp cloth and mild leather conditioner if necessary.